For the recipient, it is of course extremely annoying when his long-awaited package does not arrive. If the shipment is not only affected by a delay but does not arrive at all, a look at the shipment tracking can show at which point of the shipping process exactly the package disappeared. However, this is usually only possible if an insured shipment was made. Follow-up request – Who is responsible? If the recipient suspects that his shipment has been lost, the first step is to contact the sender. The sender must be asked when and how the package was sent. ...Read more

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